This assignment is to come up with a situation that would require a contingency plan, and write out that plan. Pick one of those occurrences (or something you have encountered in real life) on the website and write a contingency plan for employees and managers.
In your contingency plan you should include:
All possible stakeholders- look at every possible angle from the guests point of view, the manager, the employee, the owners, etc.
Every possible contingency. For instance if the guest falls,what happens if they get up and walk way,what happens in they don’t get up, what happens if they get up but need help…
All possible results from the action including who and how they are effected.
Be sure to address civility and courtesy in your contingency plan.
Here are some websites to help you:
The Impact of Natural Disasters on Hotel Markets | CoStar
Here is a collection of HNN’s coverage of the hospitality industry’s response to Hurricane Harvey, Hurricane Irma, Hurricane Maria and the earthquakes in Mexico.